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Reviews for Park'N Fly - Toronto (Economy Lot)

(serving Toronto Pearson International Airport)

See Park'N Fly - Toronto (Economy Lot) info
Driving directions (Map) to Toronto Pearson International Airport
Park'N Fly - Toronto (Economy Lot)

Everything was good with Parknfly 933 Dixon Rd. until we tried to get out upon our return on the shuttle. First we tried to go out the east gate quick pay or easy exit whatever it is called and it would not work for us. I scanned my ticket which had been safely protected from the sun (so that was not the issue), then our Parknfly rewards card (0201639562) and then I tried to scan my Sunwing Airlines discount coupon but this did not seem to take. I tried the intercom but could not understand the guy. Several attempts later I backed out and flagged down a shuttle driver who said to try the south east station and try to enter everything. I did this but did it without being in my vehicle. Normally, at most other lots or parking garages in Canada and the US you simply walk up to a single pedestal kiosk, enter your ticket, pay the amount and it spits your ticket back out. Then when you get to the gate you deposit your ticket in the slot in the reader and it keeps it and opens the gate. This was what I expected. So, while on foot, I entered all the data (scanned) and including the Sunwing discount coupon barcode and then paid with my credit card. The gate opened but before I could get into my car which was parked adjacent to but not in line another car drove through and the gate shut. At this point I drove up and reinserted/scanned my ticket but it "was not found". So now we were trapped and it had now been a half hour screwing around with this. I tried the intercom again but the guy I talked to did not want listen and just started talking over me telling me to go through the normal steps over and over and would not listen to why this would not now work for me and my circumstances - tota idiot! They need to get some people who have half a brain and want to work for what they get paid! I backed up and drove over to the Parknfly gate on Dixon where we had seen a Parknfly van and security person. I explained what had happened and showed him my ticket and receipt for payment but he would not let us us out past him and indeed moved ahead to block my exit saying that I could not get out and I could ram him if I wanted to. I said look we needed to get out and I had paid and if he did not let me out I was calling the police. He did call a supervisor who completely understood and came over, listened to what had happened, understood and let us out. This supervisor should be commended and the other brainless idiots let go! Moreover, given the money Parknfly must be making they should replace their antiquated machines with some higher tech stuff including screens that are legible in bright daylight in which theirs are impossible to see. If you want to look at a real slick setup for an airport parking lot then look at US Park at Detroit Metro Airport. We will not ever use Toronto Parknfly again and will seek out other options until we hear of improvements. (We later talked to an AirCanada airline hostess who told us of an issue with her passcodes not working in their machinse and needing an attendant to get her through. Their systems are just too cumbersome and confusing - signage is terrible, screens are terrible, attendants are terrible.)

Park'N Fly - Toronto (Economy Lot)

I have parked in the SelfPark lot on Dixon Road because we could not find the Valet ParkNFly lot on Dixon Rd in Toronto. Now I am worried that the economy lot might not honour my Valet coupon and I will be charged full lot price...for 30 days!
Can somebody find a way for me to confirm my coupon? I have emailed the company 3 times with no answer and I am still in the USA heading back and worried that my parking problem will not be solved by the time we return.

Park'N Fly - Toronto (Economy Lot)

What happened to your great deal of pay for a week and park for 28 days - it was wonderful but I can't seem to find it now.

Park'N Fly - Toronto (Economy Lot)

AVOID IT! Last time I went to Vancouver from Toronto and parked my car there. I printed the discounted coupon beforehand,after I input the correct dates that I would park and pick up my car. After I came back to Toronto, I picked up my car and presented the ticket (which I got by the time I parked my car there) and the coupon to the cashier at the exit. The lady there took my coupon and charged me much more than the price printed on the coupon(approximately $20-30 more). It did not make any sense. She gave me back a "ticket" and claimed that I was not qualified for the discounted rate. She claimed that her computer showed her that new price. Well, I did came back on the exact date and picked up my car at almost the exact time as printed on the coupon. I was not satisfied and demanded to talk to her senior, but she claimed that her senior was in Montreal. We argued for a long time until her colleague just came for work. I explained the situation to her and she checked the "ticket" given to me. The date shown on the ticket, surprisingly, showed that I started using the parking lot several days after I left Toronto to Vancouver. I was in Vancouver, how could I drive my car into the parking lot and park there? The conclusion is: the lady simply picked up a ticket among the numerous ones scattered on her table and gave it to me and asked me to pay a higher price. I showed my flight ticket to her colleague to show that I was actually in Vancouver on the date that the "ticket" showed I drove the car into the parking lot! She solved the problem and I paid the price as shown on the coupon. But I never receive an apology from the first person that I encountered. Avoiding the trouble, I would NEVER NEVER NEVER use Park'N Fly again.

Park'N Fly - Toronto (Economy Lot)

I love these guys great deal great service

Park'N Fly - Toronto (Economy Lot)

What a deal and Great Service.

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